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Privacy Policy

Rang Sarai — rangsarai.com — Last updated 14 November 2026

What we collect

Rang Sarai collects as little personal information as possible:

Order details — when you buy, our payment provider Polar collects your name, email address and payment details to complete the order and deliver your download. Card numbers are handled by Polar and its payment processors; they never reach us.

Support emails — if you email [email protected], we receive your email address and the contents of your message so we can answer you.

What we do not do

• We do not sell, rent or trade your personal information.
• We do not run advertising trackers for other companies on this site.
• We do not collect information about your guests — your finished welcome book is yours, and we never see it.

How your information is used

Order information is used to deliver your product, provide support and keep ordinary business records (including tax records we are required to keep). Support emails are used only to answer and resolve your question.

Third parties

Checkout and delivery run through Polar (polar.sh), whose own privacy policy covers the data it processes as merchant of record. The templates are edited on Canva (canva.com) under Canva’s own privacy policy once you open your template link there.

Your rights

You can ask us at any time what personal information we hold about you, and ask for it to be corrected or deleted, by emailing [email protected]. We will respond within a reasonable time, normally within 30 days. Records we are legally required to keep for tax purposes may need to be retained for the period the law requires.

Changes

If this policy changes, the updated version will be posted on this page with a new date. Questions: [email protected].